Returns and cancellation policy.
We offer a full 14 day returns policy. Under the Loi Hamon de Juin 2014 and distance selling regulations, you have a right to cancel your order within 14 working days after the day on which you receive the products. Goods (except special order and sale items) may be returned to us at the customers expense for a full refund, less original delivery costs. Refunds will be paid provided goods are returned to us in their original, undamaged packaging and in an unused and perfect condition. If you would like to return your item, please contact us at firstname.lastname@example.org
Prior to ordering, it is your responsibility to accurately measure up and ensure the items can be successfully delivered. Couronne do not accept any responsibility for items that cannot fit into residences or that cannot be delivered due to access restrictions.
Prior to return, you must contact us to get a returns number and approval. Goods should be returned to:
25 Avenue du Stade
33350 Saint Magne de Castillon
Refunds are at the sole discretion of Couronne and if an item is returned and deemed to have been used or is damaged upon inspection, we are not obliged to provide a refund, the goods will remain the property of the buyer and it is the responsibility of the buyer to collect the item from Couronne’s premises.